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Privacy and Legal

Privacy Policy:

At TOVideoGameSupply, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect: We may collect personal information, such as your name, email address, phone number, and mailing address when you voluntarily provide it to us. For example, when making a purchase, this information would be requested so that we may fulfill your order. We may also collect non-personal information, such as your IP address, and device information through cookies and other tracking technologies to improve your website experience.

How We Use Your Information: We may use your personal information to communicate with you, process your orders, provide customer service, and improve our website and services. We may also use your information for marketing and promotional purposes, but you can opt out of these communications at any time.

Information Sharing: We do not sell, trade, or rent your personal information to third parties under any circumstances.

Data Security: We take data security seriously and implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our entire site is protected and encrypted using SSL, and our web host makes anonymity a top of the line priority. This includes Whois data and any potential information about where your personal information is stored. Our host does not comply with information requests from any party, government nor private, unless such request is a result of due legal process. This being stated, no method of transmission over the internet or electronic storage is 100% secure, so absolute security never can and should be guaranteed by any online service. This includes TOVideoGameSupply.

Your Privacy Rights: You have the right to access, correct, or delete your personal information at any time. You may also opt out of receiving marketing communications from us. To exercise your privacy rights or for any additional questions about our Privacy Policy, please contact us at [email protected] with subject line ‘Privacy Policy’.

Updates to Privacy Policy: We reserve the right to update or change our Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of our website after a revised Privacy Policy has been posted constitutes your acceptance of the changes.

By using our website, you consent to our Privacy Policy. If you do not agree with this policy, please do not use our website. Thank you for trusting us with your personal information.

Legal Terms and Conditions:

Welcome to our website, TOVideogamesupply.com. TOVideoGameSupply specializes in selling compatible third-party video game console parts and accessories. By accessing and using our website, you – the customer – agree to comply with our Terms of Service as outlined below:

User Agreement: By using our website, you agree to be bound by these Terms of Service, as well as any additional terms and conditions outlined in our Privacy Policy and Returns Policy.

Product Information: We strive to provide accurate and up-to-date information about our video game related products. However, we do not guarantee the accuracy or completeness of this information. It is your responsibility to ensure that the parts you purchase are compatible with your specific video game console or meet your video game hobby needs.

Orders and Payment: When you place an order on our website, you are making an offer to purchase the selected product at the listed price. We reserve the right to accept or reject this offer at our discretion. Payment for orders must be made at the time of purchase. Our payments are handled by Stripe and PayPal. You may view their individual terms of service on their respective websites.

Shipping and Delivery: We will make every effort to ship your order in a timely manner. However, we are not responsible for delays in delivery that are beyond our control, such as weather conditions or courier issues. Once your order has been shipped, we will provide you with a tracking number to monitor its progress and will try our best to account for any unforseen circumstances.

Returns and Refunds: If you are unsatisfied with your purchase, please review the ‘Warranty and Returns’ page available on our website for information regarding product returns and refunds. You may contact us at anytime using the ‘Contact Us’ page provided throughout the website, or via our other channels of communication available to you. Change of mind or buyer’s remorse returns will not be accepted.

Warranty: All products sold on our website come with 30-day warranty against defects in materials and workmanship as per our ‘Warranty and Returns’ page. If you believe that a part is defective, please contact our customer service team for assistance via the ‘Contact Us’ page provided throughout the website, or via our other channels of communication available to you.

Limitation of Liability: In no event shall our website or its owners be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products. This limitation of liability applies to all claims, whether based on warranty, contract, tort, or any other legal theory.

By continuing to use our website, you acknowledge that you have read and understand these Terms of Service and agree to be bound by them. If you have any questions or concerns about these terms, please contact us at [email protected] with subject line ‘Legal’. Thank you for visiting our website and shopping with us.

Legal Statement Regarding
Intellectual Property:

TOVideoGameSupply strives to create original and unique content while respecting the intellectual property rights of others. We source the products we sell from a wide variety of suppliers all over the world and uphold them to these same standards.

We do not knowingly infringe on any intellectual property rights or patents, and any similarities to existing works or products are purely coincidental. In the event that any infringement is brought to our attention, we will promptly address the issue and take appropriate action to rectify the situation with the supplier, or we will cease distributing their products until such concerns are resolved.

For any concerns regarding intellectual property or patent infringement, please contact us at [email protected] with subject line ‘Intellectual Property Concern’.

While we strive to be 100% compliant with all intellectual property laws and regulations, we cannot guarantee that every aspect of our business is completely free of intellectual property concerns, and we cannot be held liable for any unintentional infringement, whether that is related to the misuse of logos, other companies’ branding, or registered patents of other companies. It is the responsibility of all parties to ensure that their actions do not violate the intellectual property rights of others.

The products sold by TOVideoGameSupply are not manufactured, sponsored, endorsed, licensed, or distributed by Microsoft Corporation, Sony Interactive Entertainment LLC, Nintendo or SEGA Corporation in any way, shape or form.Β